Shipping & Delivery
Effective date: October 11, 2026
At Bebe Got Back®, we're committed to getting your wellness essentials to you as quickly and efficiently as possible. Every order is carefully processed and prepared for shipment to ensure a smooth delivery experience.
1. Order Confirmation & Processing
Once your order has been successfully placed, you will receive an order confirmation email at the email address provided during checkout.
Orders are typically processed within 1–2 business days (up to 48 business hours), excluding weekends and holidays.
-
Orders placed before 12:00 PM Eastern Time (ET), Monday through Friday: May qualify for same-day shipping, subject to order volume and carrier availability.
-
Orders placed after 12:00 PM ET: Will generally be processed the following business day.
-
Orders placed on weekends or holidays: Will generally be processed on the next business day.
Same-day shipping is not guaranteed. Processing times may vary during promotional events, periods of high order volume, or circumstances beyond our control.
2. Shipping & Delivery Times
Once your order has been shipped, estimated delivery within the United States is 3–7 business days.
Delivery estimates begin when your package is transferred to the shipping carrier and do not include order processing time.
Delivery times may vary depending on your location, carrier operations, weather conditions, holidays, or other unforeseen circumstances.
Shipping estimates are not guaranteed delivery dates.
3. Summer Shipping & Heat Protection
To help protect product quality during periods of elevated temperatures, Bebe Got Back may adjust shipping schedules during the warmer months.
During summer hot-weather periods, orders placed after 12:00 PM ET on Thursdays will generally be held for shipment until the following Monday, excluding holidays.
This precaution is intended to reduce unnecessary weekend transit time and prolonged exposure to high temperatures.
Additional shipping adjustments may be made when necessary to protect product integrity.
4. Where We Ship
Bebe Got Back currently ships exclusively within the United States.
At this time:
-
We do not offer international shipping.
-
We are unable to ship to P.O. Boxes.
-
Orders must be shipped to a valid, deliverable U.S. street address.
Shipping availability may be subject to carrier limitations and applicable restrictions.
5. Shipping Confirmation & Tracking
Once your order ships, you will receive a shipping confirmation email containing tracking information, when available.
Please allow time for the carrier to update tracking details after your package has been accepted.
6. Shipping Delays & Delivery Issues
While we work diligently to meet our estimated shipping timelines, delays may occasionally occur due to carrier disruptions, severe weather, holidays, or other circumstances outside our control.
If your package is significantly delayed, arrives damaged, or is reported as delivered but cannot be located, please contact our Customer Support team so we can assist with investigating the issue.
Any remedies for lost, damaged, or undelivered orders will be handled in accordance with applicable consumer protection laws and our store policies.
7. Customer Support
For questions about shipping, tracking, or delivery, please contact:
Bebe Got Back LLC
1201 N Market St, STE 111
Wilmington, DE 19801
United States
Email: support@bebegotback.com
Website: www.bebegotback.com
Customer Service Hours: Monday–Friday, 9:00 AM–5:00 PM Central Time, excluding holidays.